Support

Real human support, end to end.

Whether you have an urgent IT issue, a marketplace question, or an Academy enrolment query — you get the same direct line to real people. No chatbots, no runaround.

Get Help

Submit a ticket.

Open a written ticket so we have everything in one place. Include error messages, screenshots, and what you’ve already tried.

Get Help

Live chat with the team.

Tap the chat bubble at the bottom-right of any page to start a conversation. A real ZHELTA team member will pick up during working hours, and your message is queued outside hours so we can follow up first thing.

Working hours
Mon–Fri · 9 am–6 pm local
Real humans
No bots. The same engineers who fix your stack reply.
Off-hours
Messages queue and we reply first thing the next morning.
Self-Service

Knowledge base.

Browse common how-tos and answers across our three divisions. The articles you tell us are missing become next week’s additions.

Getting Started

Account setup, choosing a plan, and onboarding flows for individuals and SMBs.

Request an article

IT Systems

Common how-tos for managed IT, cybersecurity, networking, and remote support.

Request an article

Marketplace orders

Tracking, returns, invoicing, and bulk procurement through ZHELTA Services.

Request an article

Academy enrolment

Programs, schedules, payments, mentor access, and certifications.

Request an article
Self-Service

System status.

All systems operational

Public website, customer portal, marketplace, and admin dashboard are healthy. Updates posted here whenever we ship maintenance or detect a degradation. Want to be paged automatically?

Subscribe to status updates
Business

Talk to sales.

Looking to bring ZHELTA into your business? Our sales team helps small and mid-sized teams pick the right plan, scope custom builds, and onboard cleanly.

  • Plan recommendations across all Systems solutions
  • Custom scope & quote within 2 business days
  • Multi-currency invoicing & PO support

Reach our sales team

Real reply within 1 business day. Faster if your case is urgent.

Business

Schedule a consultation.

Pick a time that works for you and one of our engineers will walk you through your stack, your constraints, and the best ZHELTA path forward. 30 minutes, no obligation.

Free 30-minute consultation
Live video, multi-language available, recordings on request.
Book a slot
Business

Partner program.

Three ways to grow with ZHELTA. We work with partners who serve the same individuals and small businesses we do — and who care about doing the work properly.

Reseller

Resell ZHELTA managed-IT subscriptions to your own client base with revenue share.

Vendor

List your hardware, software, or services on the ZHELTA Marketplace.

Education partner

Co-deliver Academy programs at schools, bootcamps, or training centres.